Alaska Collection

Frequently Asked Questions

We are offering our guests the ability to select a date with a ticket price that varies based on projected visitation.

Flexible ticket price options improves accessibility and may help reduce crowding during high visitation periods.

Prices will change day-to-day based on projected visitation. For example, Wednesday may be one price point and Saturday may be another price point.

Discounts will be applied to the price for the given day selected. Discounted tickets will either be available as an option in the results after selecting date or applied via promo code at checkout. Discounts are valid only on selected dates and cruises and are not combinable with any other offer.

Yes, guests are able to modify their tour date once for no additional charge. Further changes will be subject to the incremental change in price that may occur based on the new date selected as well as $15 per passenger change fee. In the case that you select a date that is lower in price than your original ticket, that difference will be refunded.

Tour tickets are fully refundable 4 days or more prior to date of travel. Within 3 days of travel all reservations are non-refundable.

To get the best price for your tour, we recommend booking well in advance. Because our prices will increase as the date approaches, you’ll get the lowest rates when you book early.

Please contact our reservations team by phone at 1.800.808.8068 or by email at [email protected].

No, we travel in US waters.

We get to see the wildlife at any time during the day, when they decide.

All tours include a meal and/or snack (subject to change). An assortment of mixed spirits are available for purchase onboard.

You are welcome to bring your own food, however alcohol beverages are not permitted. Coolers, strollers, scooters and tripods are also not permitted on board due to limited space and safety reasons.

All guests are required to physically check-in at our Seward location one hour prior to their tour where you will receive your boarding pass/es.

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